Trading Tree

No policy found

We will fully refund or replace any goods purchased if they are found to be faulty or damaged. We are unable to refund or exchange for change of mind after purchase.

Shipping Policy

We ship Australia-wide via Australia Post. Please ensure your address details are correct as we cannot take responsibility for any products that go missing due to incorrect information provided on the order.

How will my products be packaged when posted?

We know how exciting it is to unwrap a box and fold back the pretty layers of tissue paper to unveil our purchases, but unfortunately, this contributes to a lot of landfill.  So we have made the decision to use recycled packaging.  Raw materials and ingredients we purchase arrive in our lab heavily packed so we help the environment by reusing it.  We avoid using any unnecessary packaging extras.  

Why are your products packaged in amber glass?

Amber glass assists with the preservation of the products and also offers UV protection.  We think they look pretty swish too and would make a great addition to your bathroom cabinet.  

Returns & Refund Policy

We will fully refund or replace any goods purchased if they are found to be faulty or damaged. We are unable to refund or exchange for change of mind after purchase.